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The Community Housing Group's (and subsidiaries) data processors

To support The Community Housing Group and its subsidiaries ("the Group") in delivering its Services, we may engage third party service providers to assist us with our data processing activities. When we work with these service providers in our capacity as a data controller, the third-party service provider is a data-processor for the Group.

This page identifies the data-processor, describes where they are located, and what services they provide to us. Before engaging any data-processor, we perform relevant due diligence, and do not engage a data-processor unless our quality standards are met. Our data-processors are all subject to contract terms that enforce compliance with applicable data protection laws.

The Group currently uses the following data-processors:

Data-Processor Service Provided Location Used By
IFF research Customer Satisfaction Surveys UK Group
Microsoft Office 365 Cloud Service Provider UK Group
MIMEcast Email Archiving and Hygiene UK Group
SolarWinds Cloud Service Provider UK Group
Everylife Technologies Digital Care Plans UK Care and Support 24
Rostering Systems Ltd Scheduling and Planning system UK Care and Support 24
Advance IT solutions Ltd Lone worker platform UK amica24
Canary Care Ltd Passive monitoring platform UK amica24
DORO Care Ltd Programming and GPS location platforms Sweden amica24
Minder Ltd GPS Location platform UK amica24
Shopify eCommerce services Canada amica24
Tunstall Healthcare UK IT Systems support services UK amica24

Our business needs may change from time to time. For example, we may stop using a data-processor to consolidate and minimise our use of data-processors. Similarly, we may add or replace a data-processor if we believe that doing so will enhance our ability to deliver our Services. We will periodically update this page to reflect additions and removals to our list of data-processors.

For more information on the Group's privacy practices, please consult our Privacy Notice.